If your Sony Xperia 5 V is encountering Bluetooth pairing issues or isn’t detecting devices, you can try several troubleshooting methods to resolve the problem. Begin by ensuring that your Xperia 5 V and the device you’re attempting to pair with have Bluetooth functionality turned on and within range. Next, try restarting both devices to refresh their connection. If the issue persists, attempt to forget the Bluetooth device from your Xperia 5 V’s settings menu and pair it. Additionally, check for any software updates for your Xperia 5 V, as these updates may include fixes for Bluetooth-related issues. If none of these steps resolve the problem, contacting Sony customer support may be necessary.
You won’t notice any lag even if your mobile doesn’t have apt-X HD. But when you face issues connecting your Bluetooth to other devices, you can fix your mobile using one of the methods below.
Reasons for Sony Xperia 5 V Bluetooth connectivity issues
These reasons will give you an idea of how Bluetooth works and its criteria for making the connection. For these reasons, you can try the exact solution instead of all.
Version Compatibility
Bluetooth devices are backward compatible. Even if you have the latest version, 5.0 and above, It can connect with the older versions like 4.0 and 2.1. In rare situations, old devices like featured phones may not connect with your new mobile. You don’t have to worry about the version unless your mobile is too old. You can quickly get the version info in the specifications of your device information.
Bluetooth Range
Even if you have the latest version, When your destination device has an old version, it has limited range capacity. So, try to connect in close range. The range depends on the Bluetooth class. However, in the theoretical stage, we can tell that Version 2.1 and 4.0 can connect up to 100 meters. Where 5.0 can go up to 400 meters. In real life, 2.1 and 4.0 can connect devices within 5-25 meters, whereas the 5.0 version can connect with the device within 50 meters. This range is for mobiles without barriers. If there are many barriers, the coverage area may be affected. When you consider high-performing machines, the content may vary.
Poor Hardware
Yes, not all devices use genuine internal parts. The performance of the same Bluetooth version with Reputable manufacturers and devices with low-budget variants may vary. For example, you have Bluetooth 4.1 on popular mobile devices, and the same version of a low-budget Bluetooth speaker may not give you a wide coverage area.
Fix Sony Xperia 5 V Bluetooth issues.
You can resolve most of the Bluetooth issues unless the hardware fails. I will start from the entry-level fix to advanced techniques. Start when it does not work, then you can move to other steps. Below, I will mention Android mobiles and Bluetooth devices. The Bluetooth devices can be headphones, Speakers, TVs, PCs, USB keyboards, and Mouse and Game controllers. The fix steps will work on all devices when you connect the particular device with Android mobile.
1. Restart both Sony Xperia 5 V Mobile and Bluetooth devices
This step may look simple. If you have experience, you will agree. There may be some glitches or software issues that can happen. But you can resolve most electronic problems by restarting. So, restarting your mobile and the Bluetooth device can fix the problem. This method may work when you suddenly face challenges with regular working devices.
2. Check Bluetooth Power on Both devices
It is a necessary step. When one of the device’s Bluetooth is off-stage, and you don’t notice, you try other methods, and none of them will work. First of all, check the Bluetooth status on both devices.
- In Android Mobiles, you can check this in a notification or Go to Settings> Connected devices> Bluetooth>Turn on and allow the Discoverable option.
- Press the power button for a few seconds for Bluetooth headphones. You can check the status using the LED indicator provided on the mobile.
When confident about the power source, move to the steps below.
3. Remove/Forget and Pair again with saved Bluetooth devices
Sometimes, the paired Bluetooth devices may not connect again. It can happen because you change the name of the mobile. So, based on the device type, unpair/remove the particular device from your Android mobile and try to pair it again. To do this, follow the below steps.
- Go to Settings> Connected devices> Bluetooth> Select the gear icon or other options near the paired devices. Then, select Remove/Forget.
- After forgetting the connected device, turn on both Bluetooth and try to pair them again.
4. Check connection with other Bluetooth devices
Check with other Bluetooth devices when you can’t connect your Sony Xperia 5 V with a particular device. By doing this, we can discover whether our mobile has issues or the device is. The connecting device probably has problems when there is no issue with your mobile. Also, do this using the method as an alternative. Connect a particular device with other mobiles. There is a chance that sometimes, both devices independently work great. However, you may face issues if you try to pair one with another. It may be due to the version or pair issue. In that situation, try to unpair and pair again.
5. Check compatibility between the devices
Most Bluetooth connection equipment will work with the Sony Xperia 5 V. But not all will. Devices like keyboards, mice, and game controllers may not work sometimes. So, Check the manual before connecting.
6. Activate supportive Bluetooth Codecs in your Sony Xperia 5 V
If your Android device runs on the Android Oreo (8.0 or 8.1) OS system or any later versions, it supports aptX HD, and you can activate it quite easily. Remember, your Sony Xperia 5 V mobile and audio devices should use the same technology.
- Turn on Bluetooth and connect the device to your mobile.
- On your Android device, open the Settings page and scroll to the “About Phone” or “About Device” options, depending on the one you see.
- When you open the About page, look for Build Number; if you didn’t see it, look for Software Information and tap on it.
- When you see the ” Build Number ” option, tap on it seven times. You will see a notification that reads, “You are now a developer.”
- Go to the Settings main page and look for “Developer Options.” Tap on the option and then tap on “Audio Codec.” You should see a list of all codecs supported on your device—aptX HD is also included.
- From the list of codecs available/supported on your device, tap on aptX HD to activate it. Once activated, if you have an aptX HD-enabled Bluetooth device, you can enjoy 24-bit audio when streaming.
If your device does not support apt-X HD, you can choose LDAC or AAC – they are still suitable codecs that transmit good audio quality.
7. Clear Cache and Data in Bluetooth App
Bluetooth connection happens via an in-built system app. There is a chance of a Bluetooth address registered on your mobile. As a result, you can’t connect the device again. We can pair the device with a fresh start by removing Data and Cache. Even if we remove the paired device, follow the steps below to remove cache data in Bluetooth.
- Turn off Bluetooth.
- Go to Settings> Applications> More> Show System Apps> Select Bluetooth Share. If you don’t enable the system apps, you can’t find the Bluetooth app. Don’t change other app settings; they may affect your mobile.
- After selecting the Bluetooth Share app, Go to Storage and Clear cache and data. Turn on Bluetooth again and try to pair it with the device. It will not affect your mobile. But, when the Unfortunately app stops working, you can fix the issue.
8. Install the latest software
You may need to check out a newer software update on your device. The bug is likely causing your device connectivity issues, and there may be a fix in a newer software version, thus upgrading to your device’s most recent version. To check out this, follow the steps below.
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Go to your mobile device settings.
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Scroll down to the About Section and click on the “Software update” option
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Tap the “Download and install” option
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Wait for the search to complete to see if any new updates are available.
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If there’s an updated version, click on the download option to update your device software.
However, kindly try other solutions below if this method doesn’t work.
9. Try with Sony Xperia 5 V Safe Mode
Safe mode allows us to do many things. When your mobile usually works up, you can boot into safe mode and debug the issues. This will remove the third-party app’s influence over System apps. The method to boot into safe mode differs depending on the manufacturer.
In Sony mobiles, Switch off your mobile. In Sony Xperia 5 V, Long press the power button and select boot into safe mode. Press the power button when the Sony logo appears, release the power button, and press the Volume Up button. After booting into safe mode, try to pair again. When you can connect successfully, check with the recently installed apps.
10. Change Bluetooth AVRCP protocol Version
AVRCP is an Audio/Video Remote Control Profile. It is always set up by the mobile default. But sometimes, we can rectify the issue by changing the version. To do this, you have to enable the Developer Options. After enabling Developer options, follow the below steps.
- Enable Developer Options. To do this, go to settings >>> about >>> Tap on the “Build Number” 7-10 times consistently to enable “Developer Options.”
- Then go to Settings>System>Advanced>Developer Options and choose the “AVRCP version.”
- You will get the versions based on your mobile; try different versions. One of the AVRCP versions must work with the other Bluetooth device.
11. Change the limit of Bluetooth Connectivity devices
You can limit the number of devices that connect with your Android mobile. In most mobiles, it is always set to high value. However, some manufacturers determine this value to save the battery. You may wonder, I connect only one device; what is the issue? Sometimes, the mobile itself is considered one device. Your Fit devices may always connect with your mobile. So, By maximizing the value, we can resolve the problem. When you have Fit devices like Fitbit, you can stream Spotify.
- Enable Developer Options. To do this, go to settings >>> about >>> Tap on the “Build Number” 7-10 times consistently to enable “Developer Options.”
- Then go to Settings>System>Advanced>Developer Options and choose “Maximum connected Bluetooth.”
- You will get the numbers based on your mobile; choose the maximum value. After setting it, try to connect your device.
12. Check Bluetooth hardware status
In rare situations, your Bluetooth hardware may fail. To test Bluetooth hardware, you can use any hardware test app. Here, I am using the Test Your Android app. After the installation, Go to Device Information and select Bluetooth. If the app can connect to Bluetooth, you are good to go. When you face issues, There may be a chance of hardware failure. Contact your nearby mobile service center.
13. Reset Your Sony Xperia 5 V Mobile
It should be your final choice. You can do this Reset process when you are confident that there are no hardware issues, have tried all methods, and can’t connect with the other Bluetooth devices.
Take complBackupckup on your mobile. You can do a soft reset or hard reset. To Reset your mobile, Go to settings> System>Reset Options> Reset app preferences/ Factory Reset.
- Soft Reset/App Preference Reset– This option will remove all the custom settings we made and return to the default settings. It will not delete user data.
- Hard Reset/Factory Reset—This will remove all user data. Your mobile OS will become new, like when you purchased it, and you must set everything up from the beginning.
Initially, start with the Soft Reset. When you can’t connect again, You can do the Hard reset.
Stock Recovery method
- Switch off your device. It will boot your mobile into Recovery mode. To do this, press and hold down the Volume Up + Power buttons simultaneously for some time. Then, enter into the Stock Recovery mode.
- If you don’t use Rooted mobiles, you have Stock Recovery, which your official mobile manufacturer usually provides. If you have stock recovery, you have the direct option of “Wipe Data/Factory Reset.” Navigate to this option and confirm it is using the power key button. Remember, it will delete all of your mobile data. Backup checks first before the process.
TWRP Recovery method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Wipe.” Select the wipe option; you will receive further details. Select “Dalvik, Data, and Internal Storage.” Don’t select the System, and it will wipe your OS. After selecting other choices, swipe to erase the data. When the process is complete, return to home and boot into OS.
14. Flash Complete Sony Xperia 5 V Firmware using RSD Lite/Fastboot method
We will use full flash firmware in your boot logo and stick the Sony Xperia 5 V mobile in this method. It is a data-loss process. So when you don’t have any choice and none of the above methods work for you, you can use them. Refer to Flash Sony Xperia 5 V Firmware using the RSD Lite/Fastboot method.
Wrap Up
We are ahead in most of the technologies. However, Bluetooth is the only choice that works well regarding the connection between cross-platform devices. Yes, there are other technologies like Wi-Fi Direct. But You need a third-device Internet connection for that. A Bluetooth connection is an excellent, affordable choice for the transmitter and receiver. It would always help to be careful when third-party apps ask you for hardware-level permissions like location and connectivity. As I mentioned, we can resolve any issues with the Bluetooth connection unless you have a hardware failure. Did you fix the Bluetooth problem on your Sony Xperia 5 V? Comment below.
Selva Ganesh is the Chief Editor of this Blog. He is a Computer Science Engineer, An experienced Android Developer, Professional Blogger with 8+ years in the field. He completed courses about Google News Initiative. He runs Android Infotech which offers Problem Solving Articles around the globe.
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