The Moto G24, despite boasting ample hardware capabilities, occasionally encounters frustrating freeze and stuck issues, particularly during software updates, leading to the device being stuck on the boot start screen logo. This problem can be exasperating for users eager to utilize their devices efficiently. Resolving the Moto G24/Power Stuck on Boot issue requires a strategic approach, typically involving troubleshooting steps to diagnose the underlying cause. Firstly, attempting a forced restart by holding the power button for an extended period may kickstart the device back into operation. If this proves ineffective, proceeding to boot the device into recovery mode and clearing the cache partition might alleviate the problem. In more severe cases, a factory reset may be necessary, albeit with the caveat of data loss. Regular software updates and firmware optimizations could mitigate such occurrences, ensuring a smoother user experience for Moto G24 owners.
What is the Stuck on the Boot logo in Motorola Moto G24/Power?
OTA updates are, most of the time, flawless processes. But when the mobile begins to finish the first boot after the update, It is a nail-biting situation for most users. Because sometimes the boot can take longer than usual. If the boot happens after a long time, it is excellent. But it is not a good sign when the boot takes over 20 minutes and is stuck on the Motorola Moto G24/Power name logo. Even after your mobile is not booted into the regular screen, it is stuck on the Moto Boot logo. You can wait for a few minutes. You don’t need to worry. We can start with simple methods to fix these issues. Always start with a simple process. Most of the time, the boot is stuck and set in simple ways.
Boot logo getting stuck can happen for various reasons and in different situations. It can occur when you restart the mobile after the monthly security patch updates or major upgrades like Android 10. Due to the overwriting of existing codes in the OS and the process not going as expected, we have to deal with this problem. When you face this issue, Don’t rush for firmware flash. You will lose user data. Firmware Flash should be your last choice. We can recover your mobile using different methods. The stuck on the Moto Logo and The Mobile details screen logo can happen. For both screens, the following techniques will work.
How do we fix Motorola stuck on the Boot logo?
Our motto is as much as we can retrieve your mobile without losing data. But we must flash the full firmware to regain your mobile when we can’t. When you give it more time than usual, and your mobile won’t boot into System OS, you can follow the methods below to fix your stuck Motorola Moto G24/Power on the Boot logo.
1. Long Press Power Button
Even if it is a simple method, you may wonder what technology can help here. Most of the time, all electronic devices will work after the power is off and on, and it will work most of the time. Press your power button for 10 seconds. It will trigger your mobile’s power, and your mobile will shut down in a few seconds.
2. Boot into Safe Mode
Sometimes, third-party apps may trigger the latest Version, and it may cause the stuck-in boot logo. Try to boot into Safe Mode by pressing the Power Button for 30-60 seconds. Your mobile will boot into Safe Mode. Try to Uninstall the recently installed app before the OTA process. Also, check the compatibility in the Play Store. When installing apps other than Play Store, uninstall them and try to boot them again.
3. Reboot using recovery
This method will not affect your User data. It will only be soft resetting your mobile. You must press the Volume Down+ Power Button on your mobile for 7-10 Seconds to boot into recovery mode. After that, it will kick you into recovery mode or directly boot into the System OS. The response may vary depending on the mobile manufacturers. If you received a Recovery mode menu, use the Volume keys to navigate and the Power button to confirm the selection.
3.1 Stock Recovery Method
If you didn’t use Rooted mobiles, you have Stock Recovery, which your official mobile manufacturer provides. If you have stock recovery, you can “Reboot.” Navigate to this option and confirm it using the power key button.
3.2 TWRP Recovery Method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Boot.” Select the item; you will receive further options such as System, Power Off, Recovery, and Bootloader. Select “System.” Your mobile will boot into a Normal OS.
4. Use ADB Commands to Reboot your boot logo stuck Motorola Moto G24/Power Mobile
This process may work 50-60%. If you use Old Mid-range mobiles, the chances are less. But it will work when you have Flagship mobiles or New mobiles. The OS can still handle background commands. So, the ADB commands may work.
Steps
- Download the ADB drivers. Install it on your PC.
- Connect your mobile with a PC.
- Open a command prompt as Administrator and type below to check the ADB status.
- adb devices
- It should display the connected devices. If you didn’t get the mobile, restart the command prompt, disconnect, and connect your mobile. If you are detected, type the below commands.
- adb reboot
- The order will reboot your mobile.
5. Drain the Battery Completely
When You can’t Power off or Restart your mobile, Let the battery drain completely. Because of the massive battery, it may take 1-3 days, depending on your mobile battery backup, to remain. You can proceed with other ways when you don’t have this much time and want to urge fix methods.
6. Wipe Cache Data Partition
When you perform, restart using recovery, and you can’t boot into OS again. We have another choice for the fix: Wipe the cache partition in this situation. It also will not affect user data. It will wipe only cache data. You must press the Volume Down+ Power Button on your mobile for 7-10 Seconds. After that, it will boot you into recovery mode or directly boot you into System OS. The response may vary depending on the mobile manufacturers. If you received a Recovery mode menu, use the Volume keys to navigate and the Power button to confirm the selection. Remember to wipe only the cache partition, Not the Wipe Data/Factory Reset.
6.1 Stock Recovery Method
- If you didn’t use Rooted mobiles, you have Stock Recovery, which your official mobile manufacturer provides.
- You can choose “Wipe & Reset if you have stock recovery.” Navigate to this option and confirm it using the power key button.
- Initially, try “Wipe Cache.”
- It will ask you to confirm the process. Select “Yes.”
- When a cache doesn’t work, Go for “Wipe User Data.”
- Most of the time, it will boot into OS after the wipe. When it returns to recovery, Select the Reboot system now.
6.2 TWRP Recovery Method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Wipe.” Select the wipe option; you will receive further details. Select “Cache.” Don’t select System; it will wipe your OS. After selecting other choices, swipe to erase the data. When the process is complete, return to home and boot into OS.
7. Disable Recently installed apps using ADB
You can often disable/remove bloatware apps using Stock Android phones. If you use Skin OS, the chances of turning off Bloatware apps are lower. But we can Disable Apps using ADB without root. The methods may vary depending on the manufacturer. You have to find the particular Bloatware apps and disable them. I will give the overall idea about ADB steps and commands. However, the list of packages may vary depending on the manufacturer.
- Download the ADB drivers. Install it on your PC.
- Enable USB Debugging Mode and OEM Unlock; you’ll find these options in Settings >>> Developer options. If you didn’t see the developer options on your settings menu, go to about >>> build number. Then, about ten times regularly, click on the “Build Number” row to activate your device’s “Developer Option.”
- Connect your mobile with a PC and unlock your mobile (Screen Lock).
- Open a command prompt as Administrator and type below to check the ADB status.
- adb devices
- The above command will display some code for device detection. If you don’t receive any response, check with the USB cable. If you get a response, move to the below commands.
- You can turn off the apps based on their adb package name. You can find these package names using the below command.
- adb shell pm list packages
- Based on the title, you can exclude unwanted apps. After that, use the am force-stop and pm turn-off commands with the Application package name.
- You can enter the commands individually or all commands by hitting Enter. You can get the application package name in the Play Store URL. It will start with com. Instagram. Android like that.
- am force-stop package name(e.g: com.sprint.w.installer)
pm disable-user package name
- Restart your mobile. Move to different methods when stuck on your Motorola Moto G24/Power Mobile boot logon.
8. Flash Boot. img file using ADB and Fastboot and Repair Boot logo stuck in Motorola Moto G24/Power
The boot image file is the main problem of being stuck in the boot logo. When we flash the particular boot image file, we can restore your mobile without losing data. But you should know what software version is already on the mobile. So, you can always go with the latest boot image file. The following method may not work with EU carrier-locked mobiles.
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Download the ADB drivers. Install it on your PC.
- Download the Motorola Moto G24/Power firmware below and save it on your PC. Your Current OS and download version AP and CSC should be the Same.
8.1 Extracting boot.img file
- Download 7Zip-ZS and Install it on your PC. Then, the files in the downloaded firmware are extracted using 7Zip-ZS. You can see the boot—img in those files and some data. You will get ROM files.
- Copy the boot. img to the ADB Installed folder.
8.2 Flash boot.tar using ADB and Fastboot
- Connect your USB cable to your PC. To do this, press and hold the Volume Down + Power Buttons and connect your mobile device to your PC via USB Cable. After the Moto Logo appears, release all keys. Then, enter Fastboot Mode and switch off your device.
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Press the Volume Up button to continue when you see the warning message.
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Connect the Motorola Moto G24/Power Mobile to the USB cable computer.
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Launch the fastboot on your computer. Next, open a command prompt on your PC and type the command below.
- fastboot devices
- It should display the connected devices. If you don’t get the device, restart the command prompt, disconnect, and reconnect your Motorola Moto G24/Power. If you are detected, type the command below and hit Enter.
- fastboot flash boot boot. img
- After completing the process, Press the Volume Down+ Power button to exit Fastboot Mode. Immediately Press the Volume Up + Power buttons when the screen goes off to boot into Recovery mode.
- After entering Stock recovery mode, Go to Wipe Data/Factory Reset and Select Yes to wipe data. This will erase the saved data on your device. Don’t Boot into the OS; read the below Boot stages before booting.
9. Flash Complete Firmware using RSD Lite
In this method, we are going to use full flash firmware in your boot logo stuck to Motorola Moto G24/Power Mobile. It is a Data loss process, and you can use it when you have no choice and none of the above methods work for you. Refer- Motorola Moto G24/Power Firmware.
9.1 Flash Motorola Moto G24/Power Android 13 ROM using RSD Lite Tool
- Download the Motorola USB driver and install it on your PC.
- We are using third-party software flashing. Download RSD Lite and install this also on your PC.
- Connect your mobile device to the PC using a USB cable.
- Switch off Your Mobile and Enter Fastboot Mode->Press and Hold Volume Down+ Power Button.
- Release all the keys when you enter Fastboot Mode.
- Now Launch RSD Lite. Select Your Downloaded Firmware Using this “…” The symbol in the RSD Lite.
- It Will Asks For the Unzip. Just Select Uncompress.
- Check With Your Mobile Details.
- Go to Your Mobile, Press the Volume Down Key, And Select AP Fastboot. Ensure the USB Connected Message is Displayed (Transfer Mode: USB Connected).
- Now Select the Start in the RSD Lite. Wait for the process to complete; your mobile will reboot after completion.
- You can Check the Firmware Details->Settings->About-> Version.
Wrap Up
Even if the software update process looks simple, 1-5% of people always face making OTA updates. That’s why we suggest you always back up before updating your mobile. Always use cloud photo backup services like Google Photos. Compared with other mobile manufacturers, with the help of Motorola’s available tools, we can fix your Motorola Moto G24/Power stuck on the boot logo.
If you face freeze and unresponsive issues on your mobile device, you should try methods different from those mentioned above. It is wise to give some time for the first boot after the update. The first boot may take longer based on your available storage and app size. When you are confident that the mobile is stuck and given enough time for initialization, you can follow the above steps to fix your mobile. Comment below when you try methods different from the ones above, and let us know if those techniques help you. We try to add if those methods work for everyone.
Selva Ganesh is the Chief Editor of this Blog. He is a Computer Science Engineer, An experienced Android Developer, Professional Blogger with 8+ years in the field. He completed courses about Google News Initiative. He runs Android Infotech which offers Problem Solving Articles around the globe.
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