In the evolving mobile technology landscape, devices like the Samsung Galaxy A15 4G/5G boast impressive hardware and software advancements. However, despite these strides, occasional technical hiccups, such as being stuck on the boot start screen logo, still occur. Fear not, as solutions are within reach. Whether it’s a glitch in the System or a software anomaly, several methods exist to remedy the situation and restore functionality to your device. Finding a resolution is achievable from simple troubleshooting steps to more advanced techniques. So, if you are confronted with the frustrating sight of your Galaxy A15 lingering endlessly on the boot logo, take solace in knowing that solutions abound to bring your device back to life.
What is the Stuck in the Boot logo in Samsung Galaxy A15 4G/5G?
OTA updates are, most of the time, flawless processes. But when the mobile begins to finish the first boot after the update, It is a nail-biting situation for most users. Because sometimes the boot can take longer than usual. If the boot happens after a long time, it is excellent. But it is not a good sign when the boot takes over 20 minutes and is stuck on the Samsung Galaxy A15 4G/5G name logo. Even after your mobile is not booted into the regular screen, it is stuck on the Samsung Boot logo. You can wait for a few minutes. You don’t need to worry. We can start with simple methods to fix these issues. Always start with a simple process. Most of the time, the boot is stuck and set in simple ways.
Boot logo getting stuck can happen for various reasons and in different situations. After the monthly security patch updates or major upgrades like Pie and Android 10, it can occur when you restart the mobile. Due to the overwriting of existing codes in the OS and the process not going as expected, we have to deal with this problem. When you face this issue, Don’t rush for firmware flash. You will lose user data. Firmware Flash should be your last choice. We can recover your mobile using different methods. The stuck can happen in the Samsung Logo and The Mobile details screen logo. For both screens, the following techniques will work.
How to Fix Samsung Galaxy A15 4G/5G Stuck on Boot logo (SM-A556E)?
Our motto is to retrieve your mobile as much as possible without losing data. But we must flash the full firmware to regain your mobile when we can’t. When you give it more time than usual, and your mobile won’t boot into System OS, you can follow the methods below to fix your stuck Samsung Galaxy A15 4G/5G on the Boot logo.
1. Long Press Power Button
Even if it is a simple method, you may wonder what technology can help here. Most of the time, all electronic devices will work after the power is off and on, and it will work most of the time. Press your power button for 10 seconds. It will trigger your mobile’s power, and your mobile will shut down in a few seconds.
2. Boot into Safe Mode
Sometimes, third-party apps may trigger the new version, and it may cause the stuck-in boot logo. Try to boot into Samsung Galaxy A15 4G/5G Safe Mode by pressing Volume Down for 10-15 seconds. Your mobile will boot into Safe mode. Try to Uninstall the recently installed app before the OTA process. Also, check the compatibility in the Play Store. When installing apps other than Play Store, uninstall them and try to boot them again.
3. Reboot using recovery
This method will not affect your User data; it will only soft reset your mobile. To boot into recovery mode, press the Volume Up+Volume Down+Power Button on your mobile for 7-10 Seconds. After that, it will boot you into recovery mode or directly boot you into System OS. The response may vary depending on the mobile manufacturer. If you receive a Recovery mode menu, use the Volume keys to navigate and the Power button to confirm the selection.
3.1 Stock Recovery Method
If you didn’t use Rooted mobiles, you have Stock Recovery, which your official mobile manufacturer provides. If you have stock recovery, you have the direct option of “Reboot System Now.” Navigate to this option and confirm it is using the power key button.
3.2 TWRP Recovery Method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Boot.” Select the item; you will receive further options such as System, Power Off, Recovery, and Bootloader. Select “System.” Your mobile will boot into a Normal OS.
4. Using ADB Commands to Reboot, your boot logo stuck Samsung Galaxy A15 4G/5G Mobile
This process may work 50-60%. If you use Old Mid-range mobiles, the chances are less. But it will work when you have Flagship mobiles or New mobiles. The OS can still handle background commands. So, the ADB commands may work.
Steps
- Download the Samsung USB driver and install it on your PC.
- Also, download the ADB drivers. Then, install it on your PC.
- Connect your mobile with a PC.
- Open a command prompt as Administrator and type below to check the ADB status.
- adb devices
- It should display the connected devices. If you didn’t get the mobile, restart the command prompt, disconnect, and connect your mobile. If you are detected, type the below commands.
- adb reboot
- The command will reboot your mobile.
5. Drain the Battery Completely
When You can’t Power off or Restart your mobile, Let the battery drain completely. Because of the massive battery may take 1-3 days, depending on your mobile battery backup, to remain. You can proceed with other ways when you don’t have this much time and want to urge fix methods.
6. Wipe Cache Data Partition
When you perform, restart using recovery, and you can’t boot into OS again. In this situation, we have another choice: to fix Wiping the cache partition. It also will not affect user data. It will wipe only cache data. You must press the Volume Up+ Power Button on your mobile for 7-10 Seconds. After that, it will boot you into recovery mode or directly boot you into System OS. The response may vary depending on the mobile manufacturers. If you received a Recovery mode menu, use the Volume keys to navigate and the Power button to confirm the selection. Remember to wipe only the cache partition, Not the Wipe Data/Factory Reset.
6.1 Stock Recovery Method
If you didn’t use Rooted mobiles, you have Stock Recovery, which your official mobile manufacturer provides.
- If you have stock recovery, choose “Wipe Cache partition.” Navigate to this option and confirm it using the power key button.
- It will ask you to confirm the process. Select “Yes.”
- Most of the time, it will boot into OS after the Wipe. When it returns to recovery, Select the Reboot system now.
6.2 TWRP Recovery Method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Wipe.” Select the wipe option; you will receive further details. Select “Cache.” Don’t select System; it will wipe your OS. After selecting other choices, swipe to erase the data. When the process is complete, return to home and boot into OS.
7. Disable Recently installed apps using ADB
You can often disable/remove bloatware apps using Stock Android phones. If you use Custom Skin OS, the chances of turning off Bloatware apps are lower. But we can Disable the Apps using ADB without root. The methods may vary depending on the manufacturer. You have to find the particular Bloatware apps and disable them. I will give the overall idea about ADB steps and commands. However, the list of packages may vary depending on the manufacturer.
- Download the ADB drivers. Install it on your PC.
- Enable USB Debugging Mode and OEM Unlock; you’ll find these options in Settings >>> Developer options. If you didn’t see the developer options on your settings menu, go to about >>> build number. Then, about ten times regularly, click on the “Build Number” row to activate your device’s “Developer Option.”
- Connect your mobile with a PC and unlock your mobile (Screen Lock).
- Open a command prompt as Administrator and type below to check the ADB status.
- adb devices
- The above command will display some code for device detection. If you don’t receive any response, check with the USB cable. If you get a response, move to the below commands.
- You can turn off the apps based on their adb package name. You can find these package names using the below command.
- adb shell pm list packages
- You can exclude unwanted apps based on their title. Then, use the am force-stop and pm turn-off commands with the Application package name.
- You can enter the commands individually or all commands by hitting Enter. You can get the application package name in the Play Store URL. It will start with com. Instagram. Android like that.
- am force-stop package name(e.g: com.sprint.w.installer)
pm disable-user package name
- Restart your mobile. When you are again stuck on your Samsung Galaxy A15 4G/5G mobile boot logon, move to different methods.
8. Fix firmware using Samsung SmartSwitch
Compared with other manufacturers, Samsung SmartSwitch is an excellent PC suite that can help you in many situations. When you have already taken a backup using SmartSwitch, your Samsung Galaxy A15 4G/5G is stuck at the boot logo. We can Flash the firmware using SmartSwitch to back up all the same software. So, the chance of data loss is lower. When you don’t have a backup, this method will not help you. You can move differently.
- Download and Install the Samsung SmartSwitch Windows/Mac version.
- Install Device Driver from the More option in the connect screen.
8.1 Restore Mobile Using Emergency Recovery
- Press the Volume Down+Power Button to put your Samsung Galaxy A15 4G/5G mobile into download mode. Then, connect your mobile device to your PC using a USB cable.
- After connecting the mobile device to the PC, select “Emergency Software Recovery.” When you get the mobile in the list, proceed with the steps. This process will repair your stuck boot logo. Move to the method below when you didn’t get the list mobile and have a mobile backup using SmartSwitch.
8.2 When You Have SmartSwitch Backup
The backup method will help you when you have backup data using SmartSwitch. Remember, you will lose your data when you don’t have a backup.
- Press the Volume Down+Power Button to put your Samsung Galaxy A15 4G/5G mobile into download mode. Then, connect your mobile device to your PC using a USB cable.
- After connecting the mobile device to the PC, select “Emergency Software Recovery.” Then, in another tab, choose “Device Installation.” Finally, type your mobile model number and S/N. The name and value of the S/N can be found on the backside of mobile phone stickers with IMEI or in the retail box.
- It will automatically detect the latest software version and update it.
- After the successful update, restart your mobile and set up everything with the same Google Account.
- Now relaunch SmartSwitch and Choose Restore. Allow necessary permissions on your mobile. Finally, select your backup data and restore it to your Samsung Galaxy A15 4G/5G mobile.
9. Flash Boot. img file using ODIN and Repair Boot logo stuck Samsung Galaxy A15 4G/5G
The boot image file is the main problem of being stuck in the boot logo. When we flash the particular boot image file, we can restore your mobile without losing data. But you should know what software version is already on the mobile. So, you can always go with the latest boot image file. The following method may not work with carrier-locked mobiles like Verizon Wireless.
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Download and install the Samsung USB driver to your computer system.
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Also, download the ODIN software. Select the above Oreo version in the ODIN list. Then, install ODIN on your PC.
- Download the Samsung Galaxy A15 4G/5G firmware below and save it on your PC. Your Current OS and download version AP and CSC should be the Same.
9.1 Creating boot.tar file
- Download 7Zip-ZS and LZ4. Install both on your PC. Using 7Zip-ZS, extract the files in the downloaded firmware. You will get four files. Click on the AP File and Extract it again. You will get some data along with the boot.img.lz4.
- Copy the boot.img.lz4 to the LZ4 Installed folder. Convert the lz4 file to a .img file by dragging the .img file to the lz4 application file. You have to remove the file from that application. The script will automatically convert the file to .img format. Again, convert this .img file into .tar using 7ZIP. Copy the .tar file to the PC.
9.2 Flash boot.tar using ODIN
- Connect your USB cable to your PC. To do this, press and hold the Volume Down+ Power Buttons and connect your mobile device to your PC via USB Cable; after the Samsung Logo appears, release all keys. Then, enter Download mode. Switch off your device.
- Press the Volume Up button to continue when you see the warning message.
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Connect the Samsung Galaxy A15 4G/5G mobile to the computer via a USB cable.
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Launch the Odin app on your computer. If Odin identifies the device, it will show you a message that reads – added!!!
- However, you won’t see this message if the device is not connected to the PC correctly. So, you must check the USB cable to see if it is reasonable and reconnect the device.
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After connecting the Samsung device, click the PDA/PA/AP button to browse/search and get the TWRP from where you saved it on your PC. Also, navigate to “options” and Un-tick the Auto-Reboot.
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Click on “Start.”
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Once the file is booted into the device, reboot your device.
10. Flash Complete Firmware using ODIN
This method will use full flash firmware to fix the boot logo stuck to a Samsung Galaxy A15 4G/5G mobile. This is a data-loss process. So, when you don’t have any choice and none of the above methods work for you, you can use them. Refer to Flashing Samsung Galaxy A15 4G/5G Firmware using ODIN.
Wrap Up
Even if the software update process looks simple, 1-5% of people always face OTA update issues. That’s why we suggest you always back up before updating your mobile. Always use cloud photo backup services like Google Photos. Compared with other mobile manufacturers, with the help of Samsung’s available tools, we can fix your Samsung Galaxy A15 4G/5G stuck on the boot logo.
If you face freeze and unresponsive issues on your mobile device, you should try methods different from those mentioned above. It is always wise to give the first boot after the update. The first boot may take longer based on your available storage and app size. When you are confident that the mobile is stuck and given enough time for initialization, you can follow the above steps to fix your mobile. Comment below when you try methods different from the ones above, and let us know if those techniques help you. We try to add if those methods work for everyone.
Selva Ganesh is the Chief Editor of this Blog. He is a Computer Science Engineer, An experienced Android Developer, Professional Blogger with 8+ years in the field. He completed courses about Google News Initiative. He runs Android Infotech which offers Problem Solving Articles around the globe.
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