Using the method below, you can fix your Sony Xperia 5 IV that keeps restarting; it can be frustrating and interrupt your daily activities. This issue can occur for various reasons, such as software glitches, app conflicts, or hardware issues. Although the Sony Xperia 5 IV is a high-end device with advanced hardware specifications that can handle updates and apps, it is not immune to these issues, especially after a software update or rooting process. However, there are several troubleshooting steps that you can follow to fix this problem and get your device back to normal.
How to Find Sony Xperia 5 IV Keeps Restarting?
OTA updates are, most of the time, flawless processes. But when the mobile begins to finish the first boot after the update, It is a nail-biting situation for most users. Because sometimes your mobile may restart not the usual way. Restart a few times after OTA can happen to play settings, and you can see the on-screen instructions. But if it happens many times, even after the finish of the update, then it is the issue. Also, it can be frustrating when it starts to restart repeatedly.
Several factors, such as software bugs, outdated software, hardware problems, or a low battery, can cause this issue. So, If your Sony Xperia 5 IV restarted more than three times after the OTA update, there is an issue. You can wait for a few minutes. You don’t need to worry. We can start with simple methods to fix these issues. Always start with a simple process. Most of the time, the restart and set in simple ways.
Restart can happen for various reasons and different situations. It can occur when you restart the mobile after the monthly security patch updates or major upgrades like Android 12 or 13. Due to overwriting existing codes in the OS and the process not going as expected, We have to deal with this kind of problem. When you face this issue, Don’t rush for firmware flash, You will lose user data. The following techniques will work in all restarts, including App Screens or Boot screens.
How to Fix Sony Xperia 5 IV Restart?
Our motto is as much as we can retrieve your mobile without losing data. But we must flash the full firmware to regain your mobile when we can’t. When you give more time than usual, and your mobile won’t boot into System OS, you can follow the methods below to fix you’re Restarting Sony Xperia 5 IV.
1. Long Press Power Button
Even if it is a simple method, you may wonder what technology can help here. All electronic devices will work mainly after the power is off and on. It will work most of the time. Press your power button for 10 seconds, triggering your mobile’s ability, and shut down in a few seconds.
2. Boot into Safe Mode
Sometimes third-party apps may trigger the new Version, and it may cause the Restarting. Try to boot into Safe Mode by pressing Volume Down for 10-15 seconds. Your mobile will boot into Safe Mode. Try to Un-Install the recently installed app before the OTA process. Also, check the compatibility in Play Store. When installing apps other than Play Store, Uninstall them and try to boot again.
3. Reboot using recovery
This method will not affect your User data. It will only be soft resetting your mobile. You must press the Volume Up+ Power Button on your mobile for 7-10 Seconds to boot into recovery mode. After that, it will boot you into the recovery mode or directly boot into System OS. The response may vary depending on the mobile manufacturers. If you received a Recovery mode menu, use the Volume keys to navigate and the Power button to confirm the selection.
3.1 Stock Recovery method
If you didn’t use Rooted mobiles, you have Stock Recovery, provided by your official mobile manufacturer. If you have stock recovery, you can “Reboot.” Navigate to this option and confirm it using the essential power button.
3.2 TWRP Recovery method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Boot.” Select the item; you will receive further options such as System, Power Off, Recovery, and Bootloader. Select “System.” Your mobile will boot into a Normal OS.
4. Using ADB Commands to Reboot, Fix your Sony Xperia 5 IV Mobile Restarting
This process may work 50-60%. If you use Old Mid-range mobiles, the chances are less. But it will work when you have Flagship mobiles or New mobiles. The OS can still handle background commands. So, the ADB commands may work.
Steps
- Download the ADB drivers. Install it on your PC.
- Connect your mobile with a PC.
- Open a command prompt as Administrator and type below to check the ADB status.
- adb devices
- It should display the connected devices. If you didn’t get the mobile, restart the command prompt and Disconnect and Connect your mobile. If you are detected, type the below commands.
- adb reboot
- The command will reboot your mobile.
5. Drain the Battery Completely
When You can’t Power off or Restart your mobile, Let the battery drain completely. Because of the massive battery may take 1-3 days, depending on your mobile battery backup, to remain. You can proceed with other ways when you don’t have this much time and want to urge fix methods.
6. Wipe Cache Data Partition
When you perform, restart using recovery, and you can’t boot into OS again. In this situation, we have another choice of the fix by Wiping the cache partition. It also will not affect user data. It will wipe only cache data. You must press the Volume Up+ Power Button on your mobile for 7-10 Seconds. After that, it will boot you into the recovery mode or directly boot into System OS. The response may vary depending on the mobile manufacturers. If you received a Recovery mode menu, use the Volume keys to navigate and the Power button to confirm the selection. Remember to wipe only the cache partition, Not the Wipe Data/Factory Reset.
6.1 Stock Recovery method
- If you didn’t use Rooted mobiles, you have Stock Recovery, provided by your official mobile manufacturer.
- You can choose “Wipe & Reset if you have stock recovery.” Navigate to this option and confirm it using the power key button.
- Initially, try “Wipe Cache.”
- It will ask you to confirm the process. Select “Yes.”
- When a cache doesn’t work, Go for “Wipe User Data.”
- Most of the time, it will boot into OS after the wipe. When it returns to recovery, Select the Reboot system now.
6.2 TWRP Recovery method
When using Rooted mobiles, you use Stock Recovery or TWRP custom recovery. If you have Stock Recovery, you can use the above process. When you install TWRP on your mobile, follow the steps below.
- The Key combinations will boot your mobile into TWRP Recovery mode.
- On the Home screen, you can find the option “Wipe.” Select the wipe option; you will receive further details. Select “Cache.” Don’t select the System, and it will wipe your OS. After selecting other choices, swipe to erase the data. When the process completes, return to home and boot into OS.
7. Disable Recently installed apps using ADB
You can often disable/remove the bloatware apps using Stock Android phones. If you are in Custom Skin OS, the chances of disabling the Bloatware apps are less. But, We can Disable the Apps using ADB without root. The methods may vary depending on the manufacturer. You have to find the particular Bloatware apps and disable them. I will give the overall idea about ADB steps and commands. But, the list of packages may vary depending on the manufacturers.
- Download the ADB drivers. Install it on your PC.
- Enable USB Debugging Mode and OEM Unlock; you’ll find these options in Settings >>> Developer options. If you didn’t see the developer options on your settings menu, go to about >>> build number. Click on the “Build Number” row about ten times regularly to activate your device’s “Developer Option.”
- Connect your mobile with a PC and unlock your mobile (Screen Lock).
- Open a command prompt as Administrator and type below to check the ADB status.
- adb devices
- The above command will display some code for device detection. If you didn’t receive any response, Check with the USB Cable. If you get a response, move to the below commands.
- You can disable the apps based on their adb package name. You can find these package names using the below command.
- adb shell pm list packages
- Based on the title, you can exclude unwanted apps. After that, use the am force-stop and pm disables commands with the Application package name.
- You can enter the commands individually, Or All commands and Hit Enter. You can get the application package name in Play Store URL. It will start with com.instagram. And Android like that.
- am force-stop package name(e.g: com.sprint.w.installer)
pm disable-user package name
- Restart your mobile. Move to different methods when restarting your Sony Xperia 5 IV mobile boot logon.
8. Flash Boot. img file using ADB and Fastboot and Repair Frequent Restart of your Sony Xperia 5 IV
The boot image file is the main problem with being restarted. When we flash the particular boot image file, we can restore your mobile without losing data. But you should know what software version is already on the mobile. You can always go with the latest boot image file. The following method may not work with EU carrier-locked mobiles.
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Download the ADB drivers. Install it on your PC.
- Download the Sony Xperia 5 IV firmware below and save it on your PC. Your Current OS and download version AP and CSC should be the Same.
8.1 Extracting boot.img file
- Download 7Zip-ZS and Install it on your PC. Extract the files in the downloaded firmware using 7Zip-ZS. You will get ROM files. In those files, along with some data, you can see boot.img.
- Copy the boot.img to the ADB Installed folder.
8.2 Flash boot.tar using fastboot
- Connect your USB cable to your PC. To do this, press and hold Volume Down+ Power Buttons and Connect Your Mobile To your PC via USB Cable; after Sony Logo Appear, Release all keys. Then, enter Fastboot Mode. Switch off your device.
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Press the Volume Up button to continue when you see the warning message.
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Connect the Sony Xperia 5 IV mobile to the computer via a USB cable.
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Launch the fastboot on your computer. Open a Command prompt on your PC and type the below command.
- fastboot devices
- If you are detected, type the below command and hit Enter. It should display the connected devices. If you didn’t get the device, restart the command prompt, Disconnect, and Connect your Sony Xperia 5 IV.
- fastboot flash boot boot.img
- After completing the process, Press the Volume Down+ Power button to exit Fastboot Mode. Immediately Press the Volume Up + Power buttons when the screen goes off to boot into Recovery mode.
- After entering Stock recovery mode, Go to Wipe Data/Factory Reset and Select Yes to wipe data. It will erase the saved data on your device. Don’t Boot into OS; read below Boot stages before booting.
9. Flash Complete ROM using ADB Tools
This method will fully flash firmware in your Restarting Sony Xperia 5 IV mobile. It is a Data loss process, and you can use it when you don’t have any choice and none of the above methods work for you. Refer- To flash Sony Xperia 5 IV ROM.
- You can Check the Firmware Details->Settings->About-> Version.
Wrap Up
Even if the software updates process looks simple, 5-10% of people face issues during OTA updates. That’s why we suggest you always back up before updating your mobile. Always use cloud photo backup services like Google Photos. Compared with other mobile manufacturers, with the help of Sony’s available tools, we can fix your Sony Xperia 5 IV Keeps Restarting.
If you face freeze and unresponsive issues on your mobile, You should try different methods than those mentioned above. It is always wise to give the first boot after the update. The first boot may take longer based on your available storage and app size. When you are confident that the mobile is stuck and given enough time for initialization, you can follow the above steps to fix your mobile. Comment below when you try different methods than above, and those techniques help you. We try to add if those methods work for everyone.
Selva Ganesh is the Chief Editor of this Blog. He is a Computer Science Engineer, An experienced Android Developer, Professional Blogger with 8+ years in the field. He completed courses about Google News Initiative. He runs Android Infotech which offers Problem Solving Articles around the globe.
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